Repair Survey

Let Us Know How We Did!

Dear Service Customer,
Recently you called on Diamond Equipment to repair one of your pieces of equipment. We appreciate your business and would like to take this opportunity to express our thanks!
We hope our service met your expectations.

You put our service to the test. Now please take a few minutes and tell us how we did.
We value your comments about the things we did right and abou the things we need to improve.
Thank you for commenting on your experience.

Sincerely,
Jeff King
Product Support Manager

Name *

Email *

Did the Service Department correct the issue you brought your equipment in for?

How would you rate us on the following:

Overall Service

Telephone Operator/Courtesy/Helpfulness

Manager's Courtesy/Helpfulness

The Work We Did

Manager's Follow-Up and Explanation of Work

Time It Took to Repair Equipment

Did we:

Give you an estimate before we began work?

Explain what we did?

Explain our warranty policy?

If you recently had some of your equipment repaired at another dealership, how did our overall service compare this time to theirs?

Based on our recent service, would you recommend Diamond Equipment to your friends or family?

Comments - Is there any way we can improve our services?

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What's This?

Repair Survey

Let Us Know How We Did!

How would you rate us on the following:

Did we:

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